When the driver is delivering goods, sometimes there are customers who are impatient because they feel there is a delay because the goods have not arrived at their destination or there is no news. For maximum customer service, you must be able to anticipate it! One way is to install EasyGo GPS because it has a live location sharing feature.
The live location sharing feature in the EasyGo GPS Transportation Management System (TMS) solution serves to make it easier for drivers to inform customers about their location. By utilizing internet of things (IoT) technology, this feature allows drivers to provide updates in real time as well. Not only that, the driver can also set the duration of sharing the live location for the effectiveness and safety of the driver himself.
With this feature, you can anticipate impatient and complicated customers if there are unexpected delays. Communication between the driver and the customer is also easier!
Install EasyGo GPS now for your company fleet and experience the benefits for your business.